FPL's Privacy Policy

At FPL, we take steps to ensure the privacy of your business transactions.

Who can use the online forms

FPL online service request forms are available to residential and business customers. These forms require the use of cookies to complete a secure connection with your computer.

What cookies are

A cookie is a small amount of data exchanged between your computer and ours. It's a code widely used by Web sites to track how customers access information. It also can be used to customize information and recall data so that you don't have to retype it.

How cookies work

A cookie includes an anonymous unique identifier that we use when you "log in" to access your private account information. It reminds us of who you are in order to deliver to you better and more personalized service.

You're able to configure your browser to

accept all cookies
reject them, or
notify you when a cookie is set.

Check the Help menu on your browser for more information on your cookie settings. You may have to close and restart your browser for setting changes to take effect.

If you reject all cookies, you will not be able to use FPL's online applications that require you to log in. Other information on the Web site, however, still may be accessed.

Cookies are safe

It is important to note that cookies are safe. They cannot be executed as code or be used to deliver a virus, and personal information is not gathered from them, or stored on them.

Our cookies are temporary in nature and active only in a single session.

Web site security

The FPL Careers Web site is secure. The service request forms use Secure Sockets Layer (SSL) encryption technology during data transmission to protect your communication and maintain your privacy.

Confidentiality

FPL does not reveal any personal information that is provided by our customers through our Web site to any third parties, including other subsidiaries of the FPL Group, except when requested to do so by a governmental agency having jurisdiction, or by a court of competent jurisdiction or other operation of law. All information provided by customers using our online forms is kept strictly confidential and secure to prevent unauthorized use of personal information.

Disclaimer

FPL is not responsible for technical, hardware or software failures of any kind in relation to use of its Internet site. We cannot know when problems arise on the Internet or when equipment incompatibilities distort messages. We are not responsible for incomplete, distorted or delayed computer transmissions. Under no circumstances will FPL be liable for damages for the use of information or interactive forms on this site.